Privacy Policy

Updated: January 2025

This Privacy Policy applies to Cove Counseling CA and its operating services, including Reset with Edwin.

Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

  • Name

  • Email address

  • Phone number

  • General intake or contact information

Information is collected when you contact us, request services, schedule consultations, or communicate with us directly.

How We Use Your Information

Personal information is used solely for legitimate business and clinical purposes, including:

  • Responding to inquiries

  • Scheduling and coordinating services

  • Administrative communication

  • Providing requested services

We do not use personal information for marketing campaigns, mass messaging, or unsolicited communications.

SMS Communications

If you provide your phone number and consent to receive text messages, SMS communication may be used for scheduling, coordination, reminders, and administrative purposes related to services you have requested.

Message frequency may vary. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP.

No Sale or Sharing of Personal Information

We do not sell, rent, or share consumer personal information, including phone numbers, with third parties or affiliates for marketing or lead generation purposes.

Personal information is only accessed as necessary to provide services and comply with applicable laws and professional obligations.

Third-Party Services

We may use secure third-party services (such as scheduling, communication, or website hosting providers) solely to support business operations. These providers are not permitted to use your information for their own marketing or promotional purposes.

Data Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, use, or disclosure.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the information below, subject to applicable legal and professional requirements.

Contact Information

Cove Counseling CA
Operated by Edwin Yau, LCSW
Serving clients throughout California

Email: covecounselingca@gmail.com
Phone: (323) 207 0213